Sales & Operations Planning

Certified Sales & Operations Planning (CS&OP)

The Certified Sales & Operations Planning (CS&OP) Exam will be available in September 2012.  The examinations will be administered by ExamSoft at 230+ testing sites in the U.S.


Some certifications require the test taker to have reached a given level of formal education and/or to have a certain amount of on-the-job experience before becoming certified. We do not do that for one very important reason, based on the nature of Sales & Operations Planning:

S&OP is a highly people-intensive and cross-functional process, requiring virtually all involved people to change significant parts of how they do their jobs. Some of these people, the most important ones, are the Executive Team, up to and including the leader of the business. They must be involved, hands-on, to achieve success with S&OP.

Therefore, the key attributes of a person to lead the implementation are (1) people skills up, down and sideways; (2) the ability to communicate effectively with top management and to earn – or keep – their trust; knowledge of the company’s customers, products, and processes. Effective testing for the first two attributes is, to the best of our knowledge, beyond the state of the art of today’s certification exams.

So what does S&OP Certification mean? It means that the holder of the CS&OP certification has substantial knowledge of Sales & Operations Planning and its components and enhancements: Demand Planning, Supply Planning, Decision-Making Processes, Global S&OP, S&OP in heavily matrix organizations, and so forth.     

See for more details about the CS&OP Exam.

S&OP Introductory and Exam Review Courses

Introductory and exam review courses are being co-developed by the APICS Fox River Chapter and will be available in the near future.

Nov 27

Project Management Web Interactive Workshop

3-Hour Web Interactive Workshop from 9am-Noon on Monday, November 27, 2017
Register Now

Nov 29

NEW! Project Management Certificate 9 CEUs

Three, 3-Hour Sessions, Wednesdays, 9am-Noon, November 29, December 6, and 13, 2017
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Dec 4

NEW! Supply Chain Six Sigma Certificate

Three, 3-Hour Sessions, Mondays, 2-5 p.m., December 4, 11, and 18, 2017
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Dec 6

Networking Event - Alter Brewing Co.

Dinner, soft drinks included. Cash bar available.
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Dec 20

Statistical Process Control Workshop

3-Hour Web Interactive Workshop from 9am-Noon on Wednesday, December 20, 2017
Register Now